Beacon
Beacon by LogiqalSpace

WhatsApp, run like infrastructure

Beacon is the whole platform - messaging, inbox, campaigns, contacts, catalog, analytics, and an API your engineers won't complain about. Not a chatbot widget with a pricing page.

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beacon - session: growth-01
Hi - is the 500ml bottle back in stock?
It is. Want me to hold one and send a payment link?
Yes please
Done - link sent. Order #10428 reserved for 30 min.
webhook delivered · message.status = read
The platform

One system, not eight subscriptions

Most teams stitch a sending API to an inbox tool to a broadcast tool to a spreadsheet. Beacon is all of it, sharing one contact record and one event stream.

Every message type, every state change

Text, media, documents, location, reactions, edits, scheduled sends, and bulk delivery across multiple sessions, with queued, sent, delivered, read, and failed states pushed to your webhook as they happen.

Multi-session QR login
Signed webhooks
Template approval tracking
Group messaging

Built to be operated

Multi-tenancy, role-based access, SSO, audit trails, and compliance controls come with the platform, not with a later upgrade conversation.

AI where it earns its place

Keyword and intent triggers, a chatbot builder, and clean human handoff with the full transcript attached. The bot stops when it should.

Integrations that already exist

HubSpot, Shopify, WooCommerce, Zapier, helpdesk suites, and anything else through webhooks and the REST API. Contacts stay in sync in both directions.

HubSpotShopifyWooCommerceZapierZendeskFreshdeskWebhooksMCP
How it works

Connect. Build. Scale.

Three steps, and none of them involve a six-week onboarding project.

01

Connect

Scan a QR code and your number is live. Run as many sessions as you have numbers, each isolated, each monitored.

02

Build

Wire templates, webhooks, automation, and your CRM. Or point the API at it and build exactly what you want.

03

Scale

Campaigns, a shared inbox, tracked links, and analytics that tie conversations back to revenue.

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Capabilities

Eight surfaces, equally load-bearing

No single feature is the pitch. You get the platform, and you use the parts your business needs today.

Core messaging

Send and receive text, media, documents, and location. React, edit, schedule, and track delivery down to the read receipt.

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Team inbox

One thread view for the whole team. Assignment, collision detection, saved replies, internal notes, and full conversation history.

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Campaigns

Segment your list, split-test copy, schedule by timezone, throttle sends, and read the revenue back out the other end.

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Contact management

Contacts, custom fields, tags, consent state, import and export, and a full interaction timeline per person.

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Analytics

Conversation metrics, agent performance, campaign funnels, and revenue attribution in one dashboard set.

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Catalog & payments

Sync your product catalog, send interactive product messages, build carts, and collect payment without leaving WhatsApp.

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wa.me links

Generate tracked wa.me links and QR codes with prefilled messages, UTM parameters, and click attribution.

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Developer API

REST and WebSocket APIs, signed webhooks, an MCP server, and a testing console that replays real payloads.

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Industries

Built for the businesses that live on WhatsApp

Same platform, different playbooks.

D2C e-commerce

The channel your customers actually open

Abandoned carts, order updates, COD confirmation, and repeat purchase campaigns on the channel with the highest open rate you own.

Marketing agencies

Resell WhatsApp under your own name

Multi-tenant workspaces, white-label branding, per-client billing data, and role-based access for your whole roster.

EdTech

Enrollment, attendance, and parents in one thread

Counselor follow-up, batch reminders, fee notices, and parent updates without a call center.

Automotive

Test drives, service reminders, and parts in stock

Dealership enquiries, booking confirmations, service due reminders, and insurance renewals on one number per branch.

Developers

An API you don't have to fight

REST, WebSocket, signed webhooks, an MCP server, and sandbox sessions. No sales call to read the docs.

FAQ

Questions, answered

No runaround. If your question isn't here, talk to us.

Do I need a developer to get started?
No. Scan a QR code, and your WhatsApp Business Account is connected. The no-code console handles campaigns, inbox, automations, and AI flows without touching code. If your team wants deeper integration, the REST API and webhooks are there, but you don't need them to start sending.
How long does it take to go live?
Most teams send their first message within an hour. Connect a number via QR, import contacts, pick a template, and send. The full platform setup, automations, inbox routing, integrations, takes a day, not a quarter.
What happens to my existing WhatsApp setup when I switch?
Your WhatsApp number moves with you. Beacon handles the migration: connect your existing number, import your contact list, and your conversation history stays intact on WhatsApp's side. No downtime, no lost threads, no "we need a new number" conversation.
Is this an official Meta BSP or built on top of one?
Beacon is an independent platform, not affiliated with or endorsed by WhatsApp or Meta. You use your own WhatsApp Business Account and phone number, and we provide the tools around it, not the WhatsApp connection itself.
Do I need my own WhatsApp Business Manager?
Yes. You connect your existing WhatsApp Business Account and phone number(s) to Beacon via QR code. Multiple numbers can be connected per account. We don't provision or manage your WhatsApp account; you stay in full control.
How is the AI different from a basic chatbot?
Keyword matching is not AI. Beacon's AI builder uses RAG over your actual docs and site content, executes actions (pull order status from Shopify, update your CRM, book a meeting), and hands off to a human with the full transcript when it should. It learns from your content, not from a predefined script tree.
Is my data secure and compliant?
Yes. All data is encrypted in transit and at rest. Conversations are isolated per workspace. Consent state is tracked per contact with opt-in source and timestamp, defensible in an audit. HMAC-signed webhooks ensure nothing is tampered with in transit. GDPR export and erasure workflows are built in. Enterprise plans include on-premise or private cloud deployment, SSO, and advanced compliance controls.
What's the message pricing markup?
Pricing is fully custom per deal. There are no hidden markups on WhatsApp conversation fees. Tell us your volume and use case, and we'll give you exact numbers, with no calculator that guesses wrong.
What if I need help at 2am?
Agency plans include standard support with onboarding. Enterprise plans get a named technical contact and priority support. The platform also monitors session health automatically. If a WhatsApp connection drops, it reconnects and alerts you before your customers notice.
Am I locked into a contract?
No. Month-to-month on all plans. Cancel anytime, no exit fees, no "let us know 90 days in advance" clauses. Your data exports cleanly, your number stays yours.

See what Beacon does with your WhatsApp traffic

Tell us what you're building. We'll show you the platform and talk numbers.

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