Cookie Policy

Cookies are small text files stored on your device by your browser when you visit a website. They are widely used to make websites work efficiently, to improve the user experience, and to provide information to the owners of the website.

Similar technologies include local storage, session storage, pixel tags (also known as web beacons), and tracking scripts. These technologies perform comparable functions to cookies and are covered by this policy.

Cookies can be "first-party" (set by the website you are visiting) or "third-party" (set by a different domain, typically a service provider). They can be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).

We use cookies and similar technologies on the Beacon website (beacon.logiqal.space) and the Beacon platform. We use them for the following general purposes:

To keep the Service working: strictly necessary cookies maintain your session, remember your workspace selection, support load balancing, and protect against security threats. Without these cookies, the Service cannot function.

To remember your choices: preference cookies save your interface settings, saved views, and dismissed notices so that the platform does not reset itself every visit.

To understand how the Service is used: analytics cookies help us understand which pages are visited, where users encounter difficulties, and how the platform performs. This information helps us improve the Service.

To measure marketing effectiveness: campaign attribution cookies store UTM parameters so we can attribute enquiries to the marketing campaigns that produced them.

We do not use cookies for targeted advertising. We do not sell the data collected through cookies to third parties.

Strictly necessary cookies are essential for the Service to function. They cannot be switched off through the site because the Service does not function without them.

Session cookies: these maintain your authenticated session after you sign in. They are deleted when you close your browser or when your session expires after a period of inactivity.

Workspace cookies: these remember the workspace you have selected so that the platform loads the correct environment on your next visit. These are persistent cookies that remain on your device for up to 30 days.

Security cookies: these protect against cross-site request forgery (CSRF) attacks and support load balancing across our infrastructure. They are strictly necessary for the security of the Service.

Consent cookies: these remember your cookie consent preferences so that we do not prompt you again on every visit. These are persistent cookies that remain on your device for up to 12 months.

Preference cookies remember choices you make to improve your experience. They do not collect information that identifies you personally.

Interface preferences: these remember your interface density setting, saved views in the inbox, sidebar collapse state, and other UI preferences. They are persistent cookies that remain on your device for up to 12 months.

Notice preferences: these remember which notices or announcements you have dismissed so that we do not show them to you again. They are persistent cookies that remain on your device for up to 12 months.

Language preferences: if we support multiple languages in the future, preference cookies will remember your language selection. These are persistent cookies that remain on your device for up to 12 months.

Analytics cookies help us understand how visitors interact with the website and platform. They collect information about the pages visited, the time spent on each page, navigation patterns, and any errors encountered.

We configure our analytics tools to minimise the personal data collected. We do not collect IP addresses through analytics cookies, and we enable anonymisation features where available.

Analytics cookies are persistent cookies that remain on your device for up to 12 months. They are set only where you have given consent, where a consent mechanism is presented in your region.

We use analytics data to improve the Service, identify performance issues, understand user needs, and prioritise feature development. Analytics data is aggregated and does not identify individual users.

When you arrive at the Beacon website from a tracked link, UTM parameters may be stored in a cookie so that we can attribute an enquiry or sign-up to the campaign that produced it.

UTM parameters include the source, medium, campaign name, and any custom tracking values that the marketing team has configured. These cookies are persistent and remain on your device for up to 90 days.

Campaign attribution data is used for our own marketing measurement and is not sold to third parties. We use it to understand which marketing channels are most effective and to optimise our marketing spend.

If you arrive at the website without UTM parameters, no campaign attribution cookie is set.

Some cookies are set by third-party service providers that support the website and platform. These providers may set cookies when you visit the site, even if you do not interact with their services directly.

Hosting and infrastructure: our hosting provider may set cookies for load balancing, security, and performance monitoring. These are strictly necessary cookies.

Analytics: our analytics provider may set cookies to collect anonymised usage data. These are analytics cookies and are set only where consent is required.

Support: our support tool may set cookies to maintain your session and remember your preferences if you interact with our support features.

Each third-party provider has its own privacy policy that governs how it uses data collected through cookies. We encourage you to review the privacy policies of these providers.

We do not control the cookies set by third-party providers and are not responsible for their practices. We provide information about third-party cookies to the best of our knowledge and update this policy when third-party cookies change.

The following table lists the specific cookies we use, their purpose, type, and duration:

beacon_session: strictly necessary, session cookie, maintains authenticated session, deleted when browser is closed.

beacon_workspace: strictly necessary, persistent cookie, remembers selected workspace, 30 days.

beacon_csrf: strictly necessary, session cookie, protects against CSRF attacks, deleted when browser is closed.

beacon_consent: strictly necessary, persistent cookie, remembers cookie consent preferences, 12 months.

beacon_prefs: preference, persistent cookie, remembers interface settings, 12 months.

beacon_notices: preference, persistent cookie, remembers dismissed notices, 12 months.

beacon_analytics: analytics, persistent cookie, anonymised usage tracking, 12 months.

beacon_campaign: campaign attribution, persistent cookie, stores UTM parameters, 90 days.

This list is current as of the date shown at the top of this page. We may add or remove cookies as the Service evolves, and we will update this list accordingly. Material changes to our cookie usage will be communicated through the consent mechanism or through notice on the website.

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in the following ways:

Through the consent mechanism: where a consent banner is presented in your region, you can set your preferences for non-essential cookies. You can change your choices at any time by accessing the consent settings from the link in the website footer.

Through your browser: most browsers allow you to block or delete cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. You can also set your browser to notify you before a cookie is stored.

Please note that blocking strictly necessary cookies will break sign-in, workspace selection, and other core functionality. The Service cannot function without these cookies.

Blocking or deleting preference cookies will reset your interface settings to defaults. Blocking or deleting analytics cookies will prevent us from understanding your usage patterns. Blocking or deleting campaign attribution cookies will prevent us from attributing your visit to a marketing campaign.

The following instructions describe how to manage cookies in common browsers. The exact steps may vary depending on your browser version and operating system:

Google Chrome: open Chrome, click the three-dot menu, select "Settings," then "Privacy and security," then "Cookies and other site data." From there you can view, block, or delete cookies.

Mozilla Firefox: open Firefox, click the three-line menu, select "Settings," then "Privacy & Security." Under "Cookies and Site Data" you can manage your cookie preferences.

Apple Safari: open Safari, click "Safari" in the menu bar, select "Settings," then "Privacy." Under "Cookies and website data" you can manage how Safari handles cookies.

Microsoft Edge: open Edge, click the three-dot menu, select "Settings," then "Cookies and site permissions," then "Manage and delete cookies and site data."

For mobile browsers, cookie management is typically available in the browser's settings menu. Refer to your browser's help documentation for specific instructions.

For more information about cookies and how to manage them, visit www.allaboutcookies.org, which provides independent guidance on cookie management for a wide range of browsers.

Some browsers offer a "Do Not Track" (DNT) signal that sends a request to websites asking them not to track the user. There is currently no universally accepted standard for how websites should respond to DNT signals.

We do not currently alter our data collection and use practices in response to DNT signals. However, we respect the choices you make through our consent mechanism and through your browser settings.

If a universally accepted standard for DNT signals is adopted in the future, we will review our practices and update this policy accordingly.

We may update this cookie policy from time to time to reflect changes in the cookies we use, the purposes for which we use them, or applicable legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where a consent mechanism is in place, prompt you to review your cookie preferences.

We encourage you to review this policy periodically to stay informed about how we use cookies and similar technologies.

If you have questions about this cookie policy, about the cookies we use, or about how to control your cookie preferences, please contact us through the contact form on this site. We will route your enquiry to the appropriate contact at Logiqal Space.